Technical Support Specialist
Role description
maintains and oversees computer hardware and software systems. Their skills are essential to organisations, as they aid in resolving technical issues concerning customer's accounts or company software infrastructure. Technical Support Specialists will also support computer software integration by diagnosing and troubleshooting common problems. Their duties involve assisting management in creating training materials pertaining to computer troubleshooting and usage, maintaining a working log detailing all required system updates, and actively updating, maintaining, and monitoring all aspects of computer networks.
Role skills
Qualifications
Bachelor of Information Technology (Software Application/ Development)