Careers Database

Customer Success Manager

Role description

supports customers as they transition from sales prospects to active users of products. Focused on customer loyalty, building long-term client relationships, and build a client base for additional projects.

Role skills

• Interpersonal
• Active listening
• Customer service
• Networking
• Collaborate
• Problem-solving
• Certified management skills

Qualifications

Certificate IV (Customer Engagement); Certificate IV (Leadership and Management)