Client Care Manager
Role description
helps to ensure clients receive exceptional service while the business's sales goals are supported. Work directly with clients as well as overseeing a team of Client Service Representatives. Assist to develop and implement client service strategies that will increase sales, while providing a positive experience for all clients. Client Services Managers may work in many different industries, including healthcare, insurance, and beyond.
Role skills
Qualifications
Certificate IV (Customer Engagement); Certificate IV (Leadership and Management)